Privacy Policy

thehaayx.us respects your privacy and takes your online safety seriously. To provide you with the best products, efficient customer service, and timely updates, we collect a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

Thank you for accessing the website (“Site”) of thehaayx.us (all references to “us” and “our” refer to thehaayx.us). We respect your privacy and want you to know about the policies we have in place to protect your personal information.

How does thehaayx.us collect information about me?

Registration, Ordering, and Contact Form:
To use certain parts of this Site or track orders, many customers fill out an online registration form with personal information, including but not limited to your name, gender, shipping and billing address(es), phone number, email address, and credit card number. Additionally, we may ask for your country of residence and/or your organization’s country of operation to ensure compliance with applicable laws and regulations. This information is used for billing, order processing, internal marketing, and to communicate with you about your orders and our site.

How does thehaayx.us use my personal information?

Internal Use:
We use your personal information to process your order and provide customer service. We may also use your personal information internally to gather general information about visitors to this Site, improve its content and layout, enhance our outreach, and market our services and products.

Communication with You:
We use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with thehaayx.us regarding orders placed. We may send you a confirmation email or SMS verification after you register with us, as well as service-related announcements when necessary (e.g., temporary suspension of service for maintenance). You may also submit your email address or phone number to request notifications when we receive new brands, product styles, or items, or to sign up for our email or SMS newsletters and special offers. You can unsubscribe or opt-out of future emails at any time (see the Opt-Out/Corrections section below). Because we need to communicate with you about orders you place, you cannot opt out of receiving emails or SMS messages related to your orders.

Does thehaayx.us ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-Party Service Providers:
Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of services. For example, we provide your name, shipping address, email, and phone number to partners like DHL and EMS to ensure the delivery of your orders, and we may use relevant customer information to monitor the quality of the third party’s service.

Similarly, we must provide your credit card number to financial services organizations, such as credit card processors and issuers, to process payments. We may also give your information to Western Union or a bank to receive payment. We protect all submissions of your credit card number for authorization using state-of-the-art data encryption. (More on this below in the Data Security section.)

How does thehaayx.us secure information collected about me?

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:

  • Safeguarding all financial transactions processed through this Site with Secure Sockets Layer (“SSL”) encryption.
  • Granting access to your personal information only to employees who provide a specific service.
  • Working exclusively with third-party service providers who we believe adequately secure all computer hardware.